Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 06363
VM0006363Membermember6363@example.test · +601110006363 · Preferred outlet: OPLUMO Outlet 6
WeekendApp User
Consent Status
Opted In
Points Balance
470
Current loyalty balance
Lifetime Spend
RM 588
Across 21 visits
Total Visits
21
Since 2025-05-03
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
164d
2026-04-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
470 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 6
Outlet purchase
2026-04-16 · Member activity · RM 23.25
App session
2026-04-04 · OPLUMO Outlet 6
Points credited
2026-03-23 · Member activity · RM 26.35
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 6
Outlet purchase
2026-02-27 · Member activity · RM 29.45
Points credited
2026-02-15 · OPLUMO Outlet 6
Outlet purchase
2026-02-03 · Member activity · RM 32.55