Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06348
VM0006348Goldmember6348@example.test · +601110006348 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,096
Current loyalty balance
Lifetime Spend
RM 3,871
Across 40 visits
Total Visits
40
Since 2024-07-07
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
122d
2026-06-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,096 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 8
Outlet purchase
2026-05-28 · Member activity · RM 68.25
App session
2026-05-16 · OPLUMO Outlet 8
Points credited
2026-05-04 · Member activity · RM 77.35
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 8
Outlet purchase
2026-04-10 · Member activity · RM 86.45
Points credited
2026-03-29 · OPLUMO Outlet 8
Outlet purchase
2026-03-17 · Member activity · RM 95.55