Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06345
VM0006345Membermember6345@example.test · +601110006345 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
184
Current loyalty balance
Lifetime Spend
RM 231
Across 2 visits
Total Visits
2
Since 2026-09-21
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
184 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 5
Outlet purchase
2026-09-27 · Member activity · RM 79.50
App session
2026-09-15 · OPLUMO Outlet 5
Points credited
2026-09-03 · Member activity · RM 90.10
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 5
Outlet purchase
2026-08-10 · Member activity · RM 100.70
Points credited
2026-07-29 · OPLUMO Outlet 5
Outlet purchase
2026-07-17 · Member activity · RM 111.30