Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06344
VM0006344Membermember6344@example.test · +601110006344 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
433
Current loyalty balance
Lifetime Spend
RM 541
Across 14 visits
Total Visits
14
Since 2026-01-13
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
433 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 4
Outlet purchase
2026-08-23 · Member activity · RM 27.00
App session
2026-08-11 · OPLUMO Outlet 4
Points credited
2026-07-30 · Member activity · RM 30.60
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 4
Outlet purchase
2026-07-06 · Member activity · RM 34.20
Points credited
2026-06-24 · OPLUMO Outlet 4
Outlet purchase
2026-06-12 · Member activity · RM 37.80