Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06340
VM0006340Membermember6340@example.test · +601110006340 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
833
Current loyalty balance
Lifetime Spend
RM 1,042
Across 8 visits
Total Visits
8
Since 2026-01-01
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
155d
2026-05-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
833 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 17
Outlet purchase
2026-04-25 · Member activity · RM 108.75
App session
2026-04-13 · OPLUMO Outlet 17
Points credited
2026-04-01 · Member activity · RM 123.25
Win-back campaign delivered
2026-03-20 · OPLUMO Outlet 17
Outlet purchase
2026-03-08 · Member activity · RM 137.75
Points credited
2026-02-24 · OPLUMO Outlet 17
Outlet purchase
2026-02-12 · Member activity · RM 152.25