Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06336
VM0006336Silvermember6336@example.test · +601110006336 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
2,223
Current loyalty balance
Lifetime Spend
RM 2,779
Across 22 visits
Total Visits
22
Since 2025-06-02
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
116d
2026-06-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,223 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 13
Outlet purchase
2026-06-03 · Member activity · RM 100.50
App session
2026-05-22 · OPLUMO Outlet 13
Points credited
2026-05-10 · Member activity · RM 113.90
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 13
Outlet purchase
2026-04-16 · Member activity · RM 127.30
Points credited
2026-04-04 · OPLUMO Outlet 13
Outlet purchase
2026-03-23 · Member activity · RM 140.70