Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06328
VM0006328Membermember6328@example.test · +601110006328 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
930
Current loyalty balance
Lifetime Spend
RM 1,163
Across 21 visits
Total Visits
21
Since 2025-05-07
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
930 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 5
Outlet purchase
2026-04-20 · Member activity · RM 43.50
App session
2026-04-08 · OPLUMO Outlet 5
Points credited
2026-03-27 · Member activity · RM 49.30
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 5
Outlet purchase
2026-03-03 · Member activity · RM 55.10
Points credited
2026-02-19 · OPLUMO Outlet 5
Outlet purchase
2026-02-07 · Member activity · RM 60.90