Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06318
VM0006318Silvermember6318@example.test · +601110006318 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
1,098
Current loyalty balance
Lifetime Spend
RM 1,373
Across 18 visits
Total Visits
18
Since 2025-07-21
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
139d
2026-05-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,098 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 12
Outlet purchase
2026-05-11 · Member activity · RM 68.25
App session
2026-04-29 · OPLUMO Outlet 12
Points credited
2026-04-17 · Member activity · RM 77.35
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 12
Outlet purchase
2026-03-24 · Member activity · RM 86.45
Points credited
2026-03-12 · OPLUMO Outlet 12
Outlet purchase
2026-02-28 · Member activity · RM 95.55