Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 06310
VM0006310Membermember6310@example.test · +601110006310 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
654
Current loyalty balance
Lifetime Spend
RM 818
Across 21 visits
Total Visits
21
Since 2025-09-13
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
31d
2026-09-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
654 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 4
Outlet purchase
2026-08-27 · Member activity · RM 38.25
App session
2026-08-15 · OPLUMO Outlet 4
Points credited
2026-08-03 · Member activity · RM 43.35
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 4
Outlet purchase
2026-07-10 · Member activity · RM 48.45
Points credited
2026-06-28 · OPLUMO Outlet 4
Outlet purchase
2026-06-16 · Member activity · RM 53.55