Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06309
VM0006309Silvermember6309@example.test · +601110006309 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,883
Current loyalty balance
Lifetime Spend
RM 2,354
Across 18 visits
Total Visits
18
Since 2025-10-28
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,883 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 3
Outlet purchase
2026-08-18 · Member activity · RM 84.75
App session
2026-08-06 · OPLUMO Outlet 3
Points credited
2026-07-25 · Member activity · RM 96.05
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 3
Outlet purchase
2026-07-01 · Member activity · RM 107.35
Points credited
2026-06-19 · OPLUMO Outlet 3
Outlet purchase
2026-06-07 · Member activity · RM 118.65