Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 06299
VM0006299Membermember6299@example.test · +601110006299 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted Out
Points Balance
905
Current loyalty balance
Lifetime Spend
RM 1,132
Across 14 visits
Total Visits
14
Since 2026-02-13
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
905 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 10
Outlet purchase
2026-09-23 · Member activity · RM 72.75
App session
2026-09-11 · OPLUMO Outlet 10
Points credited
2026-08-30 · Member activity · RM 82.45
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 10
Outlet purchase
2026-08-06 · Member activity · RM 92.15
Points credited
2026-07-25 · OPLUMO Outlet 10
Outlet purchase
2026-07-13 · Member activity · RM 101.85