Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 06298
VM0006298Silvermember6298@example.test · +601110006298 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,337
Current loyalty balance
Lifetime Spend
RM 1,672
Across 19 visits
Total Visits
19
Since 2025-06-26
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
146d
2026-05-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,337 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 9
Outlet purchase
2026-05-04 · Member activity · RM 63.75
App session
2026-04-22 · OPLUMO Outlet 9
Points credited
2026-04-10 · Member activity · RM 72.25
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 9
Outlet purchase
2026-03-17 · Member activity · RM 80.75
Points credited
2026-03-05 · OPLUMO Outlet 9
Outlet purchase
2026-02-21 · Member activity · RM 89.25