Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06297
VM0006297Membermember6297@example.test · +601110006297 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
929
Current loyalty balance
Lifetime Spend
RM 1,162
Across 37 visits
Total Visits
37
Since 2024-12-02
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
929 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 8
Outlet purchase
2026-08-30 · Member activity · RM 30.75
App session
2026-08-18 · OPLUMO Outlet 8
Points credited
2026-08-06 · Member activity · RM 34.85
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 8
Outlet purchase
2026-07-13 · Member activity · RM 38.95
Points credited
2026-07-01 · OPLUMO Outlet 8
Outlet purchase
2026-06-19 · Member activity · RM 43.05