Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06289
VM0006289Membermember6289@example.test · +601110006289 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
589
Current loyalty balance
Lifetime Spend
RM 737
Across 25 visits
Total Visits
25
Since 2025-02-17
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
589 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 17
Outlet purchase
2026-04-13 · Member activity · RM 23.25
App session
2026-04-01 · OPLUMO Outlet 17
Points credited
2026-03-20 · Member activity · RM 26.35
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 17
Outlet purchase
2026-02-24 · Member activity · RM 29.45
Points credited
2026-02-12 · OPLUMO Outlet 17
Outlet purchase
2026-01-31 · Member activity · RM 32.55