Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06284
VM0006284Membermember6284@example.test · +601110006284 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
845
Current loyalty balance
Lifetime Spend
RM 1,057
Across 35 visits
Total Visits
35
Since 2024-09-14
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
143d
2026-05-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
845 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 12
Outlet purchase
2026-05-07 · Member activity · RM 23.25
App session
2026-04-25 · OPLUMO Outlet 12
Points credited
2026-04-13 · Member activity · RM 26.35
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 12
Outlet purchase
2026-03-20 · Member activity · RM 29.45
Points credited
2026-03-08 · OPLUMO Outlet 12
Outlet purchase
2026-02-24 · Member activity · RM 32.55