Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06282
VM0006282Goldmember6282@example.test · +601110006282 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,816
Current loyalty balance
Lifetime Spend
RM 3,520
Across 25 visits
Total Visits
25
Since 2025-06-05
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
59d
2026-08-11
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,816 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 10
Outlet purchase
2026-07-30 · Member activity · RM 89.25
App session
2026-07-18 · OPLUMO Outlet 10
Points credited
2026-07-06 · Member activity · RM 101.15
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 10
Outlet purchase
2026-06-12 · Member activity · RM 113.05
Points credited
2026-05-31 · OPLUMO Outlet 10
Outlet purchase
2026-05-19 · Member activity · RM 124.95