Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06270
VM0006270Silvermember6270@example.test · +601110006270 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
1,604
Current loyalty balance
Lifetime Spend
RM 2,006
Across 23 visits
Total Visits
23
Since 2025-07-04
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
66d
2026-08-04
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,604 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 15
Outlet purchase
2026-07-23 · Member activity · RM 69.75
App session
2026-07-11 · OPLUMO Outlet 15
Points credited
2026-06-29 · Member activity · RM 79.05
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 15
Outlet purchase
2026-06-05 · Member activity · RM 88.35
Points credited
2026-05-24 · OPLUMO Outlet 15
Outlet purchase
2026-05-12 · Member activity · RM 97.65