Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06261
VM0006261Silvermember6261@example.test · +601110006261 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,312
Current loyalty balance
Lifetime Spend
RM 2,890
Across 23 visits
Total Visits
23
Since 2025-03-16
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
176d
2026-04-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,312 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 6
Outlet purchase
2026-04-04 · Member activity · RM 120.75
App session
2026-03-23 · OPLUMO Outlet 6
Points credited
2026-03-11 · Member activity · RM 136.85
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 6
Outlet purchase
2026-02-15 · Member activity · RM 152.95
Points credited
2026-02-03 · OPLUMO Outlet 6
Outlet purchase
2026-01-22 · Member activity · RM 169.05