Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06260
VM0006260Silvermember6260@example.test · +601110006260 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,700
Current loyalty balance
Lifetime Spend
RM 2,126
Across 36 visits
Total Visits
36
Since 2024-10-01
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,700 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 5
Outlet purchase
2026-06-11 · Member activity · RM 43.50
App session
2026-05-30 · OPLUMO Outlet 5
Points credited
2026-05-18 · Member activity · RM 49.30
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 5
Outlet purchase
2026-04-24 · Member activity · RM 55.10
Points credited
2026-04-12 · OPLUMO Outlet 5
Outlet purchase
2026-03-31 · Member activity · RM 60.90