Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06258
VM0006258Goldmember6258@example.test · +601110006258 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,734
Current loyalty balance
Lifetime Spend
RM 4,668
Across 42 visits
Total Visits
42
Since 2024-08-13
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
49d
2026-08-21
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,734 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 3
Outlet purchase
2026-08-09 · Member activity · RM 69.00
App session
2026-07-28 · OPLUMO Outlet 3
Points credited
2026-07-16 · Member activity · RM 78.20
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 3
Outlet purchase
2026-06-22 · Member activity · RM 87.40
Points credited
2026-06-10 · OPLUMO Outlet 3
Outlet purchase
2026-05-29 · Member activity · RM 96.60