Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06254
VM0006254Membermember6254@example.test · +601110006254 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
860
Current loyalty balance
Lifetime Spend
RM 1,076
Across 11 visits
Total Visits
11
Since 2026-03-25
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
860 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 16
Outlet purchase
2026-09-09 · Member activity · RM 94.50
App session
2026-08-28 · OPLUMO Outlet 16
Points credited
2026-08-16 · Member activity · RM 107.10
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 16
Outlet purchase
2026-07-23 · Member activity · RM 119.70
Points credited
2026-07-11 · OPLUMO Outlet 16
Outlet purchase
2026-06-29 · Member activity · RM 132.30