Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06253
VM0006253Membermember6253@example.test · +601110006253 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
568
Current loyalty balance
Lifetime Spend
RM 711
Across 17 visits
Total Visits
17
Since 2025-11-21
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
568 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 15
Outlet purchase
2026-08-24 · Member activity · RM 40.50
App session
2026-08-12 · OPLUMO Outlet 15
Points credited
2026-07-31 · Member activity · RM 45.90
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 15
Outlet purchase
2026-07-07 · Member activity · RM 51.30
Points credited
2026-06-25 · OPLUMO Outlet 15
Outlet purchase
2026-06-13 · Member activity · RM 56.70