Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06247
VM0006247Goldmember6247@example.test · +601110006247 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,726
Current loyalty balance
Lifetime Spend
RM 3,408
Across 21 visits
Total Visits
21
Since 2025-05-03
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
164d
2026-04-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,726 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 9
Outlet purchase
2026-04-16 · Member activity · RM 126.00
App session
2026-04-04 · OPLUMO Outlet 9
Points credited
2026-03-23 · Member activity · RM 142.80
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 9
Outlet purchase
2026-02-27 · Member activity · RM 159.60
Points credited
2026-02-15 · OPLUMO Outlet 9
Outlet purchase
2026-02-03 · Member activity · RM 176.40