Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06242
VM0006242Silvermember6242@example.test · +601110006242 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,202
Current loyalty balance
Lifetime Spend
RM 1,503
Across 22 visits
Total Visits
22
Since 2025-09-18
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,202 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 4
Outlet purchase
2026-09-19 · Member activity · RM 60.75
App session
2026-09-07 · OPLUMO Outlet 4
Points credited
2026-08-26 · Member activity · RM 68.85
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 4
Outlet purchase
2026-08-02 · Member activity · RM 76.95
Points credited
2026-07-21 · OPLUMO Outlet 4
Outlet purchase
2026-07-09 · Member activity · RM 85.05