Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06241
VM0006241Membermember6241@example.test · +601110006241 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted Out
Points Balance
574
Current loyalty balance
Lifetime Spend
RM 718
Across 19 visits
Total Visits
19
Since 2025-06-30
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
574 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 3
Outlet purchase
2026-05-08 · Member activity · RM 36.00
App session
2026-04-26 · OPLUMO Outlet 3
Points credited
2026-04-14 · Member activity · RM 40.80
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 3
Outlet purchase
2026-03-21 · Member activity · RM 45.60
Points credited
2026-03-09 · OPLUMO Outlet 3
Outlet purchase
2026-02-25 · Member activity · RM 50.40