Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00624
VM0000624Silvermember624@example.test · +601110000624 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,456
Current loyalty balance
Lifetime Spend
RM 1,820
Across 16 visits
Total Visits
16
Since 2025-09-09
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,456 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 13
Outlet purchase
2026-05-25 · Member activity · RM 86.25
App session
2026-05-13 · OPLUMO Outlet 13
Points credited
2026-05-01 · Member activity · RM 97.75
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 13
Outlet purchase
2026-04-07 · Member activity · RM 109.25
Points credited
2026-03-26 · OPLUMO Outlet 13
Outlet purchase
2026-03-14 · Member activity · RM 120.75