Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06230
VM0006230Silvermember6230@example.test · +601110006230 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
1,721
Current loyalty balance
Lifetime Spend
RM 2,152
Across 30 visits
Total Visits
30
Since 2025-04-22
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,721 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 9
Outlet purchase
2026-09-14 · Member activity · RM 65.25
App session
2026-09-02 · OPLUMO Outlet 9
Points credited
2026-08-21 · Member activity · RM 73.95
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 9
Outlet purchase
2026-07-28 · Member activity · RM 82.65
Points credited
2026-07-16 · OPLUMO Outlet 9
Outlet purchase
2026-07-04 · Member activity · RM 91.35