Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06229
VM0006229Membermember6229@example.test · +601110006229 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
90
Current loyalty balance
Lifetime Spend
RM 113
Across 1 visits
Total Visits
1
Since 2026-09-15
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
90 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 8
Outlet purchase
2026-09-21 · Member activity · RM 111.75
App session
2026-09-09 · OPLUMO Outlet 8
Points credited
2026-08-28 · Member activity · RM 126.65
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 8
Outlet purchase
2026-08-04 · Member activity · RM 141.55
Points credited
2026-07-23 · OPLUMO Outlet 8
Outlet purchase
2026-07-11 · Member activity · RM 156.45