Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06222
VM0006222Membermember6222@example.test · +601110006222 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
221
Current loyalty balance
Lifetime Spend
RM 277
Across 13 visits
Total Visits
13
Since 2026-01-29
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
221 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 1
Outlet purchase
2026-08-21 · Member activity · RM 21.00
App session
2026-08-09 · OPLUMO Outlet 1
Points credited
2026-07-28 · Member activity · RM 23.80
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 1
Outlet purchase
2026-07-04 · Member activity · RM 26.60
Points credited
2026-06-22 · OPLUMO Outlet 1
Outlet purchase
2026-06-10 · Member activity · RM 29.40