Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06218
VM0006218Membermember6218@example.test · +601110006218 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
885
Current loyalty balance
Lifetime Spend
RM 1,107
Across 37 visits
Total Visits
37
Since 2024-12-28
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
885 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 14
Outlet purchase
2026-09-25 · Member activity · RM 19.50
App session
2026-09-13 · OPLUMO Outlet 14
Points credited
2026-09-01 · Member activity · RM 22.10
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 14
Outlet purchase
2026-08-08 · Member activity · RM 24.70
Points credited
2026-07-27 · OPLUMO Outlet 14
Outlet purchase
2026-07-15 · Member activity · RM 27.30