Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06212
VM0006212Platinummember6212@example.test · +601110006212 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,950
Current loyalty balance
Lifetime Spend
RM 7,438
Across 39 visits
Total Visits
39
Since 2024-10-19
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,950 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 8
Outlet purchase
2026-08-22 · Member activity · RM 131.25
App session
2026-08-10 · OPLUMO Outlet 8
Points credited
2026-07-29 · Member activity · RM 148.75
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 8
Outlet purchase
2026-07-05 · Member activity · RM 166.25
Points credited
2026-06-23 · OPLUMO Outlet 8
Outlet purchase
2026-06-11 · Member activity · RM 183.75