Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 06195
VM0006195Membermember6195@example.test · +601110006195 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted In
Points Balance
907
Current loyalty balance
Lifetime Spend
RM 1,134
Across 34 visits
Total Visits
34
Since 2025-01-14
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
907 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 8
Outlet purchase
2026-08-19 · Member activity · RM 30.75
App session
2026-08-07 · OPLUMO Outlet 8
Points credited
2026-07-26 · Member activity · RM 34.85
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 8
Outlet purchase
2026-07-02 · Member activity · RM 38.95
Points credited
2026-06-20 · OPLUMO Outlet 8
Outlet purchase
2026-06-08 · Member activity · RM 43.05