Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06192
VM0006192Membermember6192@example.test · +601110006192 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
412
Current loyalty balance
Lifetime Spend
RM 516
Across 11 visits
Total Visits
11
Since 2025-10-31
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
412 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 5
Outlet purchase
2026-04-17 · Member activity · RM 41.25
App session
2026-04-05 · OPLUMO Outlet 5
Points credited
2026-03-24 · Member activity · RM 46.75
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 5
Outlet purchase
2026-02-28 · Member activity · RM 52.25
Points credited
2026-02-16 · OPLUMO Outlet 5
Outlet purchase
2026-02-04 · Member activity · RM 57.75