Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06185
VM0006185Membermember6185@example.test · +601110006185 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
83
Current loyalty balance
Lifetime Spend
RM 104
Across 2 visits
Total Visits
2
Since 2026-04-28
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
146d
2026-05-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
83 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 15
Outlet purchase
2026-05-04 · Member activity · RM 37.50
App session
2026-04-22 · OPLUMO Outlet 15
Points credited
2026-04-10 · Member activity · RM 42.50
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 15
Outlet purchase
2026-03-17 · Member activity · RM 47.50
Points credited
2026-03-05 · OPLUMO Outlet 15
Outlet purchase
2026-02-21 · Member activity · RM 52.50