Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06181
VM0006181Silvermember6181@example.test · +601110006181 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,009
Current loyalty balance
Lifetime Spend
RM 1,262
Across 24 visits
Total Visits
24
Since 2025-07-16
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,009 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 11
Outlet purchase
2026-08-22 · Member activity · RM 46.50
App session
2026-08-10 · OPLUMO Outlet 11
Points credited
2026-07-29 · Member activity · RM 52.70
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 11
Outlet purchase
2026-07-05 · Member activity · RM 58.90
Points credited
2026-06-23 · OPLUMO Outlet 11
Outlet purchase
2026-06-11 · Member activity · RM 65.10