Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00618
VM0000618Silvermember618@example.test · +601110000618 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,015
Current loyalty balance
Lifetime Spend
RM 1,269
Across 30 visits
Total Visits
30
Since 2025-03-26
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,015 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 7
Outlet purchase
2026-08-18 · Member activity · RM 38.25
App session
2026-08-06 · OPLUMO Outlet 7
Points credited
2026-07-25 · Member activity · RM 43.35
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 7
Outlet purchase
2026-07-01 · Member activity · RM 48.45
Points credited
2026-06-19 · OPLUMO Outlet 7
Outlet purchase
2026-06-07 · Member activity · RM 53.55