Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06177
VM0006177Silvermember6177@example.test · +601110006177 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,229
Current loyalty balance
Lifetime Spend
RM 2,787
Across 20 visits
Total Visits
20
Since 2025-05-15
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
170d
2026-04-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,229 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 7
Outlet purchase
2026-04-10 · Member activity · RM 119.25
App session
2026-03-29 · OPLUMO Outlet 7
Points credited
2026-03-17 · Member activity · RM 135.15
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 7
Outlet purchase
2026-02-21 · Member activity · RM 151.05
Points credited
2026-02-09 · OPLUMO Outlet 7
Outlet purchase
2026-01-28 · Member activity · RM 166.95