Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06176
VM0006176Membermember6176@example.test · +601110006176 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted Out
Points Balance
724
Current loyalty balance
Lifetime Spend
RM 905
Across 13 visits
Total Visits
13
Since 2025-09-24
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
164d
2026-04-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
724 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 6
Outlet purchase
2026-04-16 · Member activity · RM 47.25
App session
2026-04-04 · OPLUMO Outlet 6
Points credited
2026-03-23 · Member activity · RM 53.55
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 6
Outlet purchase
2026-02-27 · Member activity · RM 59.85
Points credited
2026-02-15 · OPLUMO Outlet 6
Outlet purchase
2026-02-03 · Member activity · RM 66.15