Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06175
VM0006175Silvermember6175@example.test · +601110006175 · Preferred outlet: OPLUMO Outlet 5
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,102
Current loyalty balance
Lifetime Spend
RM 2,629
Across 23 visits
Total Visits
23
Since 2025-04-20
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,102 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 5
Outlet purchase
2026-05-09 · Member activity · RM 104.25
App session
2026-04-27 · OPLUMO Outlet 5
Points credited
2026-04-15 · Member activity · RM 118.15
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 5
Outlet purchase
2026-03-22 · Member activity · RM 132.05
Points credited
2026-03-10 · OPLUMO Outlet 5
Outlet purchase
2026-02-26 · Member activity · RM 145.95