Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06164
VM0006164Silvermember6164@example.test · +601110006164 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,265
Current loyalty balance
Lifetime Spend
RM 1,582
Across 14 visits
Total Visits
14
Since 2026-01-23
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,265 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 11
Outlet purchase
2026-09-02 · Member activity · RM 75.75
App session
2026-08-21 · OPLUMO Outlet 11
Points credited
2026-08-09 · Member activity · RM 85.85
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 11
Outlet purchase
2026-07-16 · Member activity · RM 95.95
Points credited
2026-07-04 · OPLUMO Outlet 11
Outlet purchase
2026-06-22 · Member activity · RM 106.05