Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06158
VM0006158Membermember6158@example.test · +601110006158 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
273
Current loyalty balance
Lifetime Spend
RM 342
Across 4 visits
Total Visits
4
Since 2026-04-01
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
273 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 5
Outlet purchase
2026-05-13 · Member activity · RM 62.25
App session
2026-05-01 · OPLUMO Outlet 5
Points credited
2026-04-19 · Member activity · RM 70.55
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 5
Outlet purchase
2026-03-26 · Member activity · RM 78.85
Points credited
2026-03-14 · OPLUMO Outlet 5
Outlet purchase
2026-03-02 · Member activity · RM 87.15