Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06150
VM0006150Membermember6150@example.test · +601110006150 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
306
Current loyalty balance
Lifetime Spend
RM 383
Across 9 visits
Total Visits
9
Since 2026-04-02
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
46d
2026-08-24
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
306 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-24 · OPLUMO Outlet 14
Outlet purchase
2026-08-12 · Member activity · RM 39.00
App session
2026-07-31 · OPLUMO Outlet 14
Points credited
2026-07-19 · Member activity · RM 44.20
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 14
Outlet purchase
2026-06-25 · Member activity · RM 49.40
Points credited
2026-06-13 · OPLUMO Outlet 14
Outlet purchase
2026-06-01 · Member activity · RM 54.60