Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06140
VM0006140Membermember6140@example.test · +601110006140 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
54
Current loyalty balance
Lifetime Spend
RM 69
Across 1 visits
Total Visits
1
Since 2026-08-15
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
54 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 4
Outlet purchase
2026-08-21 · Member activity · RM 44.25
App session
2026-08-09 · OPLUMO Outlet 4
Points credited
2026-07-28 · Member activity · RM 50.15
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 4
Outlet purchase
2026-07-04 · Member activity · RM 56.05
Points credited
2026-06-22 · OPLUMO Outlet 4
Outlet purchase
2026-06-10 · Member activity · RM 61.95