Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06134
VM0006134Platinummember6134@example.test · +601110006134 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
5,378
Current loyalty balance
Lifetime Spend
RM 6,723
Across 39 visits
Total Visits
39
Since 2024-07-11
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
136d
2026-05-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,378 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 15
Outlet purchase
2026-05-14 · Member activity · RM 110.25
App session
2026-05-02 · OPLUMO Outlet 15
Points credited
2026-04-20 · Member activity · RM 124.95
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 15
Outlet purchase
2026-03-27 · Member activity · RM 139.65
Points credited
2026-03-15 · OPLUMO Outlet 15
Outlet purchase
2026-03-03 · Member activity · RM 154.35