Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06129
VM0006129Membermember6129@example.test · +601110006129 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted Out
Points Balance
533
Current loyalty balance
Lifetime Spend
RM 666
Across 31 visits
Total Visits
31
Since 2024-11-19
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
149d
2026-05-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
533 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 10
Outlet purchase
2026-05-01 · Member activity · RM 18.75
App session
2026-04-19 · OPLUMO Outlet 10
Points credited
2026-04-07 · Member activity · RM 21.25
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 10
Outlet purchase
2026-03-14 · Member activity · RM 23.75
Points credited
2026-03-02 · OPLUMO Outlet 10
Outlet purchase
2026-02-18 · Member activity · RM 26.25