Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06125
VM0006125Silvermember6125@example.test · +601110006125 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,058
Current loyalty balance
Lifetime Spend
RM 1,323
Across 33 visits
Total Visits
33
Since 2025-02-28
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,058 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 6
Outlet purchase
2026-09-15 · Member activity · RM 34.50
App session
2026-09-03 · OPLUMO Outlet 6
Points credited
2026-08-22 · Member activity · RM 39.10
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 6
Outlet purchase
2026-07-29 · Member activity · RM 43.70
Points credited
2026-07-17 · OPLUMO Outlet 6
Outlet purchase
2026-07-05 · Member activity · RM 48.30