Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06120
VM0006120Silvermember6120@example.test · +601110006120 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
1,846
Current loyalty balance
Lifetime Spend
RM 2,308
Across 13 visits
Total Visits
13
Since 2025-12-04
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
93d
2026-07-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,846 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 1
Outlet purchase
2026-06-26 · Member activity · RM 120.75
App session
2026-06-14 · OPLUMO Outlet 1
Points credited
2026-06-02 · Member activity · RM 136.85
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 1
Outlet purchase
2026-05-09 · Member activity · RM 152.95
Points credited
2026-04-27 · OPLUMO Outlet 1
Outlet purchase
2026-04-15 · Member activity · RM 169.05