Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06114
VM0006114Goldmember6114@example.test · +601110006114 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,852
Current loyalty balance
Lifetime Spend
RM 4,816
Across 43 visits
Total Visits
43
Since 2024-08-01
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,852 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 12
Outlet purchase
2026-08-15 · Member activity · RM 102.75
App session
2026-08-03 · OPLUMO Outlet 12
Points credited
2026-07-22 · Member activity · RM 116.45
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 12
Outlet purchase
2026-06-28 · Member activity · RM 130.15
Points credited
2026-06-16 · OPLUMO Outlet 12
Outlet purchase
2026-06-04 · Member activity · RM 143.85