Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06100
VM0006100Goldmember6100@example.test · +601110006100 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,516
Current loyalty balance
Lifetime Spend
RM 3,146
Across 19 visits
Total Visits
19
Since 2025-11-15
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,516 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 15
Outlet purchase
2026-09-23 · Member activity · RM 118.50
App session
2026-09-11 · OPLUMO Outlet 15
Points credited
2026-08-30 · Member activity · RM 134.30
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 15
Outlet purchase
2026-08-06 · Member activity · RM 150.10
Points credited
2026-07-25 · OPLUMO Outlet 15
Outlet purchase
2026-07-13 · Member activity · RM 165.90