Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00609
VM0000609Silvermember609@example.test · +601110000609 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
1,432
Current loyalty balance
Lifetime Spend
RM 1,790
Across 39 visits
Total Visits
39
Since 2024-08-11
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
105d
2026-06-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,432 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 15
Outlet purchase
2026-06-14 · Member activity · RM 33.75
App session
2026-06-02 · OPLUMO Outlet 15
Points credited
2026-05-21 · Member activity · RM 38.25
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 15
Outlet purchase
2026-04-27 · Member activity · RM 42.75
Points credited
2026-04-15 · OPLUMO Outlet 15
Outlet purchase
2026-04-03 · Member activity · RM 47.25